Scran offer a FREE collection service on all our meal prep bundles! As all our meals are made freshly to order collection orders will be ready to collect two working days after the order has been placed.
All our meals are made freshly in the morning in our state of the art production kitchen. These meals are then delivered to our Nethergate store for collection. As these are made on the day the collection time for orders is STRICTLY BETWEEN 4-5pm Monday - Friday. Orders will not be ready before this time!
As meals are made to each individual order and the nature of the meals being perishable, meals that aren’t collected on their allocated day will only be re-made in exceptional circumstances.
If you are unable to collect between the allocated times contact us on 01382 226322 and we will make arrangements for an alternative collection time.
As our shop only operates Monday - Friday orders from Thursday, Friday and Saturday will be carried over for Monday collection.
If you are unsure of what day to collect please see the below table indicated collection days in relation to order days.
Scran currently operates a delivery service Nationwide with our partnered courier DPD. Orders are delivered twice weekly on a Saturday & Sunday service and Tuesday - Friday on a Next Day delivery service.
Next Day - Mainland UK deliveries.
Saturday - Mainland UK Deliveries
Sunday - Dundee, Angus, Fife & Perth deliveries.
To qualify for next day delivery your order must be placed before 10am. Orders placed after this time will be shipped the following day on our next day service.
To qualify for Weekend delivery your order must be placed before Midnight on Thursday for Saturday delivery OR midnight on Friday for Sunday delivery.
Any orders placed after this will be added onto the following weeks delivery run by our automated sorting system.
All Scran’s orders will be sent out in innovative cold chain packaging which contains an ice pack and insulation ensuring that your meals will stay as fresh in transit as they were when they left our state of the art production facility. This packaging also enables us to fulfill orders when customers are not in as our packaging keeps the product ‘refrigerated’ for up to 48 hours giving our couriers the ability to leave your meals in a safe place or with a neighbour.
Thanks to our industry - leading couriers we also offer a full Predict and Follow My Parcel services giving each of our customers a one hour delivery slot by SMS or email allowing them to track the process of their parcel on a map, counting down to a 15 minute window making Scran not only the tastiest but now the most convenient prep on the market!
Our products have a lifespan of 5 days from receipt if they are kept refrigerated. We recommend however that if you do not plan to eat your meals within the first 3 days of receiving then the best course of action is to freeze the boxes and thaw them ready for use to have them at optimum freshness. All our meals will last up to 3 months in the freezer. Do not refreeze the product.
Scran boxes are to be heated in the microwave until piping hot. We advise that you microwave 60 seconds at a time until food is heated all the way through. Food boxes will vary in time and so will microwaves.